Shipping Policy

At Soléa, we want your jewellery to reach you as quickly and safely as possible. Please read our shipping policy below.

Free UK Shipping

We offer free standard shipping on all UK orders over £50. Orders under £50 are subject to a small shipping fee at checkout.

UK Delivery

• Standard Delivery (3–5 business days): Free on orders over £50

International Shipping

We ship to selected international destinations. Delivery times and costs vary by location and will be calculated at checkout. Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the recipient.

Order Processing

All orders are processed within 1–2 business days (Monday to Friday, excluding UK public holidays). You will receive a confirmation email once your order has been dispatched, including tracking information where available.

Packaging

Every Soléa order is carefully packaged in our signature gift box, making it perfect for gifting or treating yourself.

Lost or Delayed Orders

If your order has not arrived within the expected timeframe, please contact us at hello@solea.com and we will do our best to resolve the issue promptly.

Please note: Delivery times may be affected during peak periods such as Christmas, Valentine’s Day, and Bank Holidays.